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BSW SeniorCare Advantage HMO-POS

Plan Documents and Resources

Looking for 2024 Plan Information? Visit our 2024 BSW SeniorCare Advantage HMO-POS page.

2025 BSW SeniorCare Advantage HMO-POS Plans

Members can get personalized plan information by logging into the Member Portal. Once enrolled in the plan, you can quickly register for Member Portal access. Visit Member Resources for more information.

Central Texas


North Texas




Plan Directories and Search Tools

Updated 10/1/24

The Pharmacy Directories are for Central and North Texas. There are more pharmacies where your prescriptions may be covered by our Plan.

Request a Printed Directory

Want a paper version? You can have printed plan documents mailed to your home.

Members can make this request by logging in to the Member Portal.

Non-Members can request by calling 866.334.3141 (TTY: 711). From Oct. 1 – March 31, we are open 7 AM to 8 PM daily (closed on major holidays). From April 1 – Sept. 30, we are open weekdays, 7 AM to 8 PM (closed on major holidays).

Annual Notice of Change

Review plan changes for 2025.

Evidence of Coverage

Get care anytime.
Even bedtime.

Now MyBSWHealth offers virtual care whenever and wherever you need it. Like right now. Or later tonight. Or even on Sunday. To get the care you need now, simply download the app.

Text BETTER to 88408

Texas-Sized Customer Service

Have questions, or want a little extra assistance? Give us a call at 866.334.3141 (TTY: 711)

Oct. 1-March 31: 7 AM to 8 PM daily (closed major holidays)
April 1-Sept. 30: 7 AM to 8 PM weekdays (closed major holidays)

Baylor Scott & White Health Plan
1206 W. Campus Drive
Temple, TX 76502

customer service

Marketing Complaints

We take marketing misrepresentation allegations seriously and encourage you to contact us to report marketing complaints or concerns. So that we may complete an effective investigation, please provide the name of your sales agent or broker when submitting a complaint. You may also file a complaint with CMS at 800.MEDICARE.

Baylor Scott & White Health Plan offers BSW SeniorCare Advantage HMO-POS plans as a Medicare Advantage (MA) organization through a contract with Medicare. Baylor Scott & White Care Plan offers Covenant Health Advantage HMO plans as an MA organization through a contract with Medicare. Baylor Scott & White Insurance Company offers BSW SeniorCare Advantage PPO plans as an MA organization through a contract with Medicare. Enrollment in one of these plans depends on the health plan's contract renewal with Medicare.

Y0058_BSWHPWEBSITE2025_C CMS 10/1/2024 | Last updated: 10/1/24

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